Terms & Conditions

"Let's Sizzle It" is a brand owned and registered under the partnership firm F&D Growth Company which owns and operates the restaurant in Maharashtra, India.

Please read these Terms and Conditions carefully before using our Service.

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party.
• Country refers to: Maharashtra, India.
• Company (referred to as "the Company", "We", "Us" or "Our") refers to Let's Sizzle It.
• Device means any device that can access the Service such as a computer, cellphone or digital tablet.
• Service refers to the Website and/or mobile application.
• Website refers to Let's Sizzle It, accessible from https://www.letssizzleit.com/
• You means the individual accessing or using the Service.

Return Policy

Due to the nature of our products and services, we do not accept returns. All orders placed are final and cannot be returned once they have been prepared or delivered. Our team ensures all orders meet quality standards before dispatching.

Cancellation and Refund Policy

Refunds may be considered under the following circumstances:

1. Order Cancellation

If you wish to cancel an order, please contact us immediately. If the order has not yet been prepared, we will provide a full refund. If preparation has begun or the order is out for delivery, a refund will not be possible.

2. Incorrect or Missing Items

In the rare event your order contains incorrect or missing items, please notify us within 30 minutes of receiving delivery. Our team will investigate and may replace the item(s) or issue a partial/full refund.

3. Quality Issues

If you encounter a quality issue, please contact us immediately with details and photographic evidence. Quality-related claims must be reported within 30 minutes of receiving delivery.

Packaging Material Return Policy

• Customers must return cast iron plates, wooden platters, plastic boxes, instruction cards and the delivery bag the next day.
• Next-day pickup will be arranged by us the same way your order was delivered.
• Plates should be washed with soap as per the instructions in the box.
• In case of damage to packaging materials, the cost of damage will be recovered from the customer.

Acknowledgment

• These Terms and Conditions govern the use of our Service.
• Your access to and use of the Service is conditioned on your acceptance of these Terms.
• These Terms apply to all visitors, users and others who access or use the Service.

Governing Laws

The laws of Maharashtra, India shall govern these Terms. Disputes will be referred to Mumbai court jurisdiction for resolution and/or arbitration.

Disputes Resolution

If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be notified at least 30 days before they take effect.

Contact Us

By Email: letssizzleit@gmail.com

By Phone: +91 98213 80926